These terms govern your use of Pip, including the website, text messages, and the optional iPhone app. By creating an account, paying, or texting Pip, you agree to them. If you do not agree, do not use Pip. Personal information is described in the Privacy Policy.
Pip is an accountability assistant. You tell it what you are trying to do. It texts you to check in, and it may ask for a photo or your location so it can tell whether you showed up. Features may change as Pip develops.
You must be at least 16. You must be able to form a contract where you live. You may only use Pip for yourself, with a phone number you control.
Give Pip only a number you control. Signing somebody else up is not allowed, and Pip will remove any number on request from the person who holds it. If you give up a number, tell Pip, so its next owner does not inherit your check ins.
By giving Pip your number you agree to receive recurring automated text messages from Pip at that number. Consent to receive messages is not a condition of any purchase. Message frequency depends on the cadence you choose. Message and data rates may apply, and your carrier, not Pip, charges those.
STOP by itself to pause check-ins and reminders. Pip then texts a
link if you want to fully opt out of messages.HELP as a special command.Carriers are not liable for delayed or undelivered messages.
Pip is a paid subscription. Current pricing is shown at checkout before you are charged. Fees are billed in advance for the period you choose. You can cancel at any time through the billing section of your dashboard. Cancellation stops future charges. It does not refund time already paid, unless the law requires it.
Replying STOP pauses check-ins. Fully opting out of messages, from the
link Pip texts or from your dashboard, still does not cancel your subscription or
billing.
If you choose a money stake, Pip may charge that amount when you miss a check-in, and Pip keeps that amount. It is not a donation.
When a check-in needs proof, you may send a photo, and sometimes a location ping. You grant Pip a limited licence to use that material only to judge that check-in. The photo and the ping are deleted once the check-in is judged. Details are in the Privacy Policy.
You are responsible for what you send. Do not send photos of other people without their permission, or anything illegal.
If you ask Pip to text a friend when you miss, you confirm you have that person's permission to give us their number for that purpose. They are told that you missed. They do not receive your photo. They can email us to be removed.
Connecting Google is optional. You can withdraw that access at any time from your dashboard or through your Google account settings. What Pip does with that data is set out in the Privacy Policy.
Pip is not a medical, psychological, legal, or financial service, and nothing it sends is professional advice. It is a reminder that argues back. If you are struggling with your health or your safety, please talk to a professional rather than an assistant.
Do not use Pip to break the law, to harass anyone, or to try to break the service itself. Do not try to cheat check-ins in a way that harms someone else. Accounts doing any of those can be cut off without notice.
Pip, the name, the site, and the messages we send are ours (or our licensors'). You may use them to use the service, and not to copy, resell, or build a competing product from them.
Pip is provided as is, without warranties of any kind. It may be unavailable, it may miss a check in, and a photo or location check may be judged wrong. To the fullest extent the law allows, Pip is not liable for indirect, incidental, or consequential loss. Pip's total liability for any claim is limited to the amount you have paid us in the twelve months before the claim.
Nothing in these terms limits liability that cannot legally be limited, including for fraud or for death or personal injury caused by negligence, where that limit is not allowed.
You can leave whenever you like by cancelling in your dashboard. To stop messages, reply
STOP and confirm the link Pip texts, or use Stop texts in settings. Email
[email protected] to delete your account. Pip can also
close an account that breaks these terms. Sections that should survive (including billing
already due, acceptable use, and limitation of liability) stay in force.
If these terms change materially, the date above changes and Pip will tell you in a message before the change takes effect. If you keep using Pip after that, you agree to the new terms.