Support

Last updated 25 August 2026. Pip, contact [email protected].

Back to Pip

How to reach us

• Reply HELP to any Pip text.
• Email [email protected].

We read that inbox for account, billing, and iOS app issues.

The iOS app

Pip Companion is optional. Pip in Messages works without it. The app is only for live camera check-ins when Pip texts you a link.

• Connect with the same phone number Pip already texts, in E.164 (for example +14155551234).
• Open check-in links like https://hooks.textpip.com/checkin/… on that iPhone. The app uses the camera for a live proof photo, and location only when that check-in needs to confirm you are in the right place.

Privacy details: Privacy Policy. Terms: Terms of Service.

Stop or delete

• Reply STOP to any message to stop all texts.
• Email [email protected] to see or delete everything held about you.